Email client setup

Mail settings for PW Hosts email.

Use these settings when adding or updating your PW Hosts mailbox in Apple Mail, iPhone Mail, Outlook, Thunderbird, Gmail, or Android mail apps.

Server settings

Values to enter in your mail app

These are the same public connection values shown in the PW Hosts admin portal email setup area.

IMAP incoming mail

Best for phones, tablets, laptops, and webmail because messages stay synced.

Server mx.pwhosts.com
Port 993
Security SSL/TLS
Authentication Password / normal password
Username Full email address

POP3 incoming mail

Use only if you intentionally want POP3 behavior instead of synced IMAP mail.

Server mx.pwhosts.com
Port 995
Security SSL/TLS
Authentication Password / normal password
Username Full email address

SMTP outgoing mail

Required for sending mail from your mailbox.

Server mx.pwhosts.com
Primary port 465 with SSL/TLS
Alternate port 587 Plain
Authentication Required
Username Full email address
Email addressYour full mailbox address.
PasswordThe password for that mailbox.
SMTP authEnable it and use the same login details.
Certificate nameShould match mx.pwhosts.com.

Step-by-step guides

Update your mail app

If your app asks for both incoming and outgoing settings, enter the values above in both sections.

Apple Mail on Mac
  1. Open Mail.
  2. Choose Mail > Settings, then click Accounts.
  3. Select your PW Hosts email account.
  4. Open Server Settings.
  5. For incoming mail, enter mx.pwhosts.com, port 993, and SSL/TLS for IMAP.
  6. For outgoing mail, choose the SMTP account menu. If needed, choose Edit SMTP Server List, then enter mx.pwhosts.com with port 465 and SSL/TLS.
  7. Make sure username is your full email address and authentication uses your mailbox password.
  8. Save changes, then send yourself a test message.

Reference: Apple Support: Change Server Settings in Mail on Mac.

iPhone or iPad Mail
  1. Open Settings.
  2. Go to Apps > Mail > Mail Accounts, or Mail > Accounts on older iOS versions.
  3. Select your PW Hosts account. If you are adding it fresh, choose Add Account > Other > Add Mail Account.
  4. Choose IMAP.
  5. Enter mx.pwhosts.com for incoming host name and outgoing host name.
  6. Use your full email address as the username in both incoming and outgoing sections.
  7. Use port 993 with SSL for incoming IMAP and port 465 with SSL for outgoing SMTP.
  8. Tap Done, then test sending and receiving.

Reference: Apple Support: Add an email account to your iPhone or iPad.

Outlook for Windows
  1. Open Outlook.
  2. Choose File > Account Settings > Account Settings.
  3. Select your PW Hosts mailbox and choose Change or Repair.
  4. Open the advanced or server settings area.
  5. Set incoming mail to mx.pwhosts.com, IMAP port 993, SSL/TLS.
  6. Set outgoing SMTP to mx.pwhosts.com, port 465 with SSL/TLS. If 465 is not available, use port 587
  7. Enable outgoing server authentication and use the same username and password as incoming mail.
  8. Save, then use Outlook's account test or send a test message.

Reference: Microsoft Support: Change or update email account settings in Outlook for Windows.

Mozilla Thunderbird
  1. Open Thunderbird.
  2. Go to Account Settings.
  3. Select Server Settings under your PW Hosts account.
  4. Set server name to mx.pwhosts.com, port 993, connection security SSL/TLS, and authentication method Normal password.
  5. Select Outgoing Server (SMTP).
  6. Edit the PW Hosts SMTP server and set server name to mx.pwhosts.com, port 465, connection security SSL/TLS, and authentication method Normal password.
  7. Use your full email address as the username.
  8. Save, then send a test message.

Reference: Thunderbird Help: Manual Account Configuration.

Gmail app for iPhone or Android
  1. Open the Gmail app.
  2. Tap your profile picture, then choose Add another account.
  3. Choose Other.
  4. Enter your full email address and choose manual setup if prompted.
  5. Choose Personal (IMAP).
  6. Enter your mailbox password.
  7. For incoming server, enter mx.pwhosts.com, port 993, SSL/TLS.
  8. For outgoing server, enter mx.pwhosts.com, port 465, SSL/TLS, and require sign-in.
  9. Finish setup and send a test message.

Reference: Gmail Help: Add Gmail to another email client.

Android Mail or Samsung Email
  1. Open your mail app and go to Settings.
  2. Select your PW Hosts account, or choose Add account.
  3. Choose manual setup and select IMAP.
  4. Use your full email address and mailbox password.
  5. Set incoming server to mx.pwhosts.com, port 993, security SSL/TLS.
  6. Set outgoing server to mx.pwhosts.com, port 465, security SSL/TLS.
  7. Turn on SMTP authentication or Require sign-in.
  8. Save, then test sending and receiving.

Menu labels vary by Android device and mail app. Use the same server values wherever the app asks for incoming IMAP and outgoing SMTP settings.

Need help with your mailbox?

Contact support with your domain name, email address, device type, and the error message you are seeing.

Email support@pwhosts.com